Water damage in a commercial building isn’t just an inconvenience. It can shut down operations, displace tenants, and lead to massive repair costs. Whether it’s a leaking pipe or a failing roof, even small issues can spiral into major disruptions.
But most commercial water damage can be avoided with the right knowledge and consistent maintenance. In this article, we’ll walk through the most common causes of water damage in commercial properties and how to prevent them before they become a problem.
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Why Preventing Commercial Water Damage Is Critical
When water damage strikes, the impact is immediate. Businesses may be forced to close temporarily, tenants might lose confidence in the property, and the cleanup bill can be steep. There’s also the question of liability. Wet floors, mold growth, and compromised electrical systems pose real safety hazards and legal risks.
Insurance companies are also paying attention. Multiple claims can lead to higher premiums or coverage limitations. Preventative maintenance isn’t just a good idea; it’s a financial strategy that protects your investment.
Being proactive about inspections and maintenance gives you more control, fewer emergencies, and peace of mind.

Common Causes of Commercial Water Damage (And How to Prevent Them)
Leaking or Burst Pipes
One of the most frequent causes of commercial water damage is leaking or burst pipes. In larger buildings, plumbing systems are extensive and often hidden behind walls or ceilings. Over time, these pipes can corrode, freeze in winter, or break under pressure.
Regular inspections are your first line of defense. A licensed plumber should check for corrosion, joint weaknesses, and any slow leaks. In colder climates, insulating exposed pipes is a smart move. It’s also important to know where your shut-off valves are and ensure that your staff knows how to access them quickly if needed. Water leak sensors can add an extra layer of protection, especially in high-risk areas like basements or utility rooms.
Faulty Roofing and Flashing
A damaged or poorly installed roof is another major contributor to water damage. Over time, roofing materials degrade due to UV exposure, storms, and general wear and tear. If flashing around vents or edges fails, water can seep in and compromise insulation, ceilings, and interior walls.
To prevent this, schedule roof inspections at least once a year. A professional should assess not just the surface but also the flashing and drainage systems. After major weather events, it’s wise to bring someone in even if there are no visible signs of damage. Keeping gutters and downspouts clear is also critical to allow water to flow off the roof properly.
HVAC System Leaks
Commercial HVAC systems work hard year-round. But when they fail or aren’t maintained properly, they can quietly leak water into ceilings or walls. Overflowing drain pans, clogged condensate lines, and aging components are all common causes.
Twice-yearly servicing is a smart baseline. A technician should inspect drain lines, flush them out, and look for signs of corrosion or wear. Replacing older components before they fail can save you thousands in cleanup. Installing leak detection devices near rooftop or attic HVAC units adds another layer of prevention.
Foundation Cracks and Poor Drainage
Water entering through a building’s foundation can cause slow, ongoing damage that’s easy to miss. Settlement, construction issues, or tree roots can create small cracks where water finds its way inside. Combined with poor grading or blocked gutters, these leaks can cause long-term structural damage.
Start by walking the perimeter of the building. Landscaping should slope away from the structure to encourage water to flow outward. Downspouts should discharge at least several feet from the foundation. Cracks in the foundation should be sealed as soon as they’re discovered. In wetter areas, sump pumps or French drains can help manage runoff and protect the building’s base.
Sprinkler System Failures
Fire sprinklers are essential safety features, but they can also cause water damage when they malfunction. Systems that haven’t been properly maintained can leak or accidentally discharge. In cold weather, pipes can freeze and burst, releasing water into walls or office spaces.
Following national fire safety standards for inspection and testing helps prevent failures. Insulating pipes in unheated areas and using antifreeze solutions where allowed are practical steps. If your sprinkler system is more than a decade old, it may be time to consider an upgrade to a more reliable, modern setup. Documentation of all inspections and maintenance should be kept up to date for both insurance and compliance purposes.

Frequently Asked Questions About Commercial Water Damage Restoration
Q: How quickly can Spangler Restoration respond to a commercial water damage emergency?
Spangler Restoration offers 24/7 emergency services and aims to contact you within minutes of your call and a Spangler employee within the hour. Their rapid response helps mitigate damage and begin the restoration process promptly.
Q: What steps are involved in the commercial water damage restoration process?
The process includes:
- Emergency Contact: Immediate response to assess the situation.
- Locate source: investigating the source of the loss or location in order to call a plumber, HVAC company, fire suppression company, etc. to mitigate any additional damage.
- Inspection and Assessment: Evaluating the extent of water damage.
- Water Removal: Using squeegees, water extraction wands, truck-mounted extractors, portable extractors, and/or water pumps.
- Drying and Dehumidification: Drying affected areas to prevent mold growth.
- Cleaning and Sanitizing: Disinfecting and cleaning walls, floors, and personal belongings.
- Restoration: Repairing or replacing damaged materials to pre-loss condition.
Q: Does Spangler Restoration assist with insurance claims for commercial water damage?
Yes, Spangler Restoration works with all major insurance companies and can help navigate the claims process, providing necessary documentation and communication with adjusters.
Q: What measures are taken to prevent mold growth during the restoration process?
Spangler Restoration emphasizes rapid drying and dehumidification to prevent mold. They also clean and sanitize affected areas thoroughly, reducing the risk of mold development. If warranted and/or requested, Spangler will engage with a third-party IH (Industrial Hygienist) to test and write a cleaning protocol to follow and complete for post-testing.
Q: How can I contact Spangler Restoration in case of an emergency?
You can reach Spangler Restoration 24/7 by calling 866-263-5663 or completing our contact form at spangler.stg.lazarushost.com.
Why the Right Restoration Partner Makes a Difference
Not all restoration companies are the same. When you choose a partner who understands commercial properties, you’re investing in long-term reliability, not just a quick fix.
At Spangler Restoration, we take pride in being more than just an emergency service. We offer 24/7 response, yes, but we also guide our clients through prevention planning, risk mitigation, and full-scope repairs. Our IICRC-certified technicians and licensed general contractors bring professionalism, speed, and deep expertise to every job.
Most importantly, we understand what’s at stake. We’ve built our reputation on trust, and that trust is backed by real results. From offices and retail spaces to multi-family properties, we help clients protect what matters most, every step of the way.
When Water Damage Strikes, Spangler Restoration Is Ready
Water damage in commercial properties can escalate quickly, disrupting operations and affecting your bottom line. At Spangler Restoration, we understand the urgency and complexity of such situations. Our team is equipped to respond promptly, assess the damage, and begin the restoration process to minimize loss of use and get your business back on track.
With offices across North and South Carolina, we’re positioned to assist you whenever disaster strikes. Our commitment is to restore not just your property but also your peace of mind.
Facing a water emergency? Call us now at 866-263-5663 or visit spangler.stg.lazarushost.com for immediate assistance.